AI receptionists for med spas across Canada
Turn missed calls
into booked consults.
Every call you can't take gets answered, mid-treatment or after hours, and callers who are ready to book get a consult on your calendar. We set it all up, and it's live within two weeks of your kickoff call.
- 7 days free on your real number
- No card
- We do the setup
New client
Lip filler inquiry · after hours
Hi, do you have anything Thursday for lip filler?
4:30 is perfect, thank you!
Consult booked
Thursday · 4:30 PM
- Every call answered
- Consults booked while you treat
- Your team, when a caller needs a person
The problem
The phone rings
while you're with a client.
You're mid-treatment, or checking someone in, and the phone rings. Nobody can get to it. The person on the other end was ready to book, so they call the next clinic, and the ad that made them dial goes to whoever picks up.
An illustrative Tuesday
- Missed call · New caller11:52 AM
- Missed call · New caller1:18 PM
- Voicemail · 0:034:41 PM
- Missed call · New caller8:05 PM
Four calls. Four chances to offer a consult.
Across all industries, not just med spas
44%
of calls to businesses never reach a live person.
Source: Invoca, Lead Conversion Benchmarks Report 2026 (across industries) 64%
of businesses never ask a warm lead to book, even after they pick up the phone.
Source: Invoca, Lead Conversion Benchmarks Report 2026 (across industries) 21x
more likely to qualify an online lead when you respond within 5 minutes instead of 30. Speed wins the client.
Source: Lead Response Management Study, Oldroyd et al. (2007)
So what happens when someone does pick up? Hear it for yourself.
Try it live
Hear a missed call
become a booking.
This is a demo receptionist for a made-up med spa, so nothing it books is a real appointment. Ask it what your callers would ask and hear how Kaitomi Concierge would answer the calls your team can't. Yours would know your own treatments and prices.
The demo needs no signup and no card.
Like what you hear?
Book a free trial callDemo only: you'll be speaking with an AI, the call ends after about 3 minutes, and it may be recorded. Your browser will ask for your microphone. Privacy policy.
Things to ask
- “Can I book a consult for Thursday?”
- “Are you taking new clients?”
- “What days are you open?”
- “I’d like to move my appointment.”
Why Kaitomi
More consults. Same front desk.
Built for med spas
Kaitomi Concierge already speaks injectables, lasers, and consults, and knows your treatments, prices, and booking rules. No generic call-centre scripts.
We do the setup
No scripts to write and no one for your team to train. We do the whole setup for you.
Honest about what it can't do
Callers are told it's an AI. It sticks to what you've set up and says so rather than guessing, and anything urgent goes to your team.
Your team stays your team
Kaitomi Concierge doesn't replace anyone. It takes the calls nobody can get to, so your front desk can give the client in front of them their full attention.
How it works
You do almost nothing.
We handle the rest.
- Step 01Kaitomi Concierge
Your clinic profile
- TreatmentsBotox · Filler · Laser · Facials
- Pricing & promotionsYour current menu
- Hours & booking rulesConsults, deposits, providers
- Voice & toneWarm, calm, professional
Your clinic profile
- TreatmentsBotox · Filler · Laser · Facials
- Pricing & promotionsYour current menu
- Hours & booking rulesConsults, deposits, providers
- Voice & toneWarm, calm, professional
From first call to your decision
- 1Book a call30 minutes, free. We go through your numbers.
- 2Short agreementSigned before kickoff. Nothing is charged.
- 3Kickoff callYou share your treatments, prices, hours and booking rules.
- 4Live within two weeksWe build it and connect your number.
- 57 days on your real numberHear every call and see every booking in your portal.
- 6You decideStay on a plan, or it switches off and you pay nothing.
Your client portal
See every call. Know what to do next.
Every clinic gets its own portal: a clear view of what Kaitomi Concierge handled for you, and what needs your team today. Growth and Scale add Insights and a Monday summary email.
A portal on every plan
Sample clinic · made-up data
Your day at a glance
Bookings, calls and who's waiting for a call back, the moment you open it.
A real person behind it. You can message us from inside the portal, for questions, changes or anything that looks off.
Pricing
One service. Sized to your clinic.
Every plan is the full Kaitomi Concierge. Pick the one that fits how busy your phones are, or enter your missed calls below and we'll name it for you.
On a short call we'll confirm your monthly price and show you how many new clients it takes for your plan to pay for itself.
Essential
One clinic with steady calls
Up to 200 calls a month
Extra minutes $1.04 each
- A private portal to hear and read every call, see who needs a call back, and message us
- Every call you can't take is answered, day or night, holidays included
- New consults booked straight into your calendar (Cal.com or Google Calendar; other systems, ask us)
- Callers who need a person are transferred to your team during your hours
- We reply within one business day
- Unlimited updates to your treatments, prices and hours
Growth
Best for busy clinicsA busy clinic where calls pile up during treatments
Up to 450 calls a month
Extra minutes $0.92 each
- Everything in Essential
- Insights on what callers ask about and where calls slip away, plus a Monday summary email
- Text appointment reminders for your patients
- A weekly report as well as the monthly one
- Portal logins for up to 5 of your team
- A review call at 30 days to fine-tune how it answers
- Your requests go first, with a reply the same business day
Scale
High call volume, or several locations on one account
Up to 1,000 calls a month
Extra minutes $0.92 each
- Everything in Growth
- Portal logins for your whole team
- A monthly call to review your results and your plan
Going over your plan? Kaitomi Concierge keeps answering, so no caller is turned away, and extra minutes are billed at your plan's rate. Plans are sized for calls that average up to 2.5 minutes. Prices are in Canadian dollars.
Every plan includes
- We build it, connect it to your phone, and test it before it goes live
- Keep your phone number: nothing changes for your callers
- A monthly report of the calls answered and the consults booked
The free trial
Try it free for 7 days.
- 01
We set it up. You try it free for 7 days.
No card needed. Your 7 days start the day it goes live, with up to about 60 calls included and the full Growth portal. If the calls run out early, we'll check in.
- 02
You decide if you stay
Like it? Pay a one-time setup fee and pick your plan. During your trial you have everything in Growth, including Insights, the Monday summary email and text reminders. Keep them by choosing Growth, or choose Essential for the core service. If you'd rather not stay, it switches off on its own and you pay nothing.
Start your trial
Stop sending new clients to the next clinic.
Two quick steps. Check what your missed calls are worth, then pick a time. Your numbers arrive pre-filled in the booking, so we start from your real figures.
Step 1 of 2
What could answering every call be worth?
Swap in your own numbers for a result that fits your clinic. Happy with the examples? Skip straight to booking.
Your phone provider's call log shows missed calls and voice messages. A rough weekly count is fine, up to 500.
What a new client typically spends on a first visit. Use your own average if you know it.
Some missed calls are existing clients, wrong numbers or vendors. We start at 40%. Know your own share? Enter it.
About 8 new clients booked a month, worth at most $2,340 CAD in first visits, $28,080 a year.
Your estimate
About 8 new clientsbooked / month
Worth at most $2,340 CAD a month in first visits. That's $28,080 CAD a year.
An estimate from your numbers, not a promise. We check it with you on the call.
At 15 missed calls a week, the plan that fits by call volume is Essential (200 calls a month).
How we get there
About 12 in 100 missed calls become a booked new client.
40% of missed calls are new clients, Kaitomi Concierge engages 60% of them, and 50% of those book.
Step 2 of 2
Book your free trial call
We'll go through your numbers, recommend a plan, and set up your free trial if it's a fit.
The numbers in step 1 are examples. Swap in your own for a more useful call.
FAQ
Common questions
Something we didn't cover? Email hello@kaitomi.com. A real person will write back.
Cost and trial
Setup and booking
Safety and data
Your free trial
Hear it, then try it on your real number.
7 days free, no card, and we do the setup. If it isn't right for your clinic, it switches off on its own and you pay nothing.
- Live within two weeks of your kickoff call
- Month-to-month after the trial